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88% resolved. 22% stayed loyal. What went wrong?

That's the AI paradox hiding in your CX stack. Tickets close. Customers leave. And most teams don't see it coming because they're measuring the wrong things.

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Gladly's 2026 Customer Expectations Report surveyed thousands of real consumers to find out exactly where AI-powered service breaks trust, and what separates the platforms that drive retention from the ones that quietly erode it.

If you're architecting the CX stack, this is the data you need to build it right. Not just fast. Not just cheap. Built to last.

Last week's funding rounds report (ending March 30, 2026) shows a dip in activity compared to the prior week, with notable concentration in AI-driven startups across healthcare, fintech, cybersecurity, and enterprise SaaS. Key patterns include heavy investor focus on AI orchestration (e.g., adonis, Doss), automation platforms (e.g., Glimpse, Zalos), and infrastructure for emerging tech like space and energy (e.g., CisLunar Industries, Ateios Systems).

AI dominates US rounds (e.g., BrainGrid, Conntour, Granola), appearing in healthcare (Dimer Health, Thesis Care), productivity tools (Littlebird, Highlight AI), and defense (Shield AI). Sustainability and biotech also feature prominently (Helix Earth, Endogenex), alongside niche plays in drones (Zipline) and legaltech (Harvey, Steno). UK rounds emphasize biotech/wellness (bioniq) and robotics (Stateful Robotics); India highlights spacetech (Bellatrix Aerospace) and EVs (Euler Motors).

Regional Comparison

US leads decisively, followed by India (17 rounds) and smaller European hubs like UK/Switzerland. Compared to prior weeks—e.g., March 24, March 17—this week mirrors a selective VC shift toward high-impact AI/healthcare, but with less volume than peaks like October 21, 2025's surge.

Insights

Trends suggest maturing investor caution post-2025 highs (Feb/March 2026 reports), prioritizing scalable AI over broad dispersion. Mega-rounds in established players (e.g., Polymarket, Shield AI) indicate consolidation.

Conclusion: AI/healthcare resilience persists amid cooling, signaling strategic bets for 2026 growth.

Last week's funding rounds

134 funding rounds, -4% from last week.

Number of funding rounds - March 30, 2026 by Parsers VC

Total raised $7.88 billion, -31% since last week

Total raised $, bln - March 30, 2026 by Parsers VC

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Funding rounds in United States

58 funding rounds, total raised $5.7B

adonis (An AI orchestration platform for Revenue Cycle Management (RCM) in healthcare) Raises $40M Series C Round #SaaS #AI #Automation #Fintech #Healthcare

Ateios Systems Raises $7.25M Series A Round #Battery #Manufacturing #Technology #Electronics #EnergyTech  #Battery #Manufacturing #Technology #Electronics #EnergyTech

BlueFlag Security (Provides an identity-centric SDLC security and governance platform) Raises $16.5M Series A Round from Maverick Ventures #Cybersecurity #DevSecOps #Identity #Platform #SaaS

BrainGrid (AI Product Planner for non-technical builders, enabling idea-to-product realization) Raises $1M Pre-Seed Round from Menlo Ventures #ProductManagement #NoCode #AI #Software #SaaS

Budderfly, Inc. (Provides Energy-as-a-Service, upgrading energy systems for businesses without upfront costs) Raises $550M #Sustainability #Energy #Fintech #IoT #SaaS

Cambridge Mobile Telematics (Provides AI-driven telematics solutions for safer mobility and crash prevention) Raises $350M from Allianz X, TPG #Automotive #AI #Telematics #RoadSafety #IoT

CisLunar Industries (Develops power hardware and software for the growing space industrial economy) Raises $2.6M Seed Round from Stout Street Capital #Energy #Aerospace #SpaceTech #Software #Hardware

Clasp (Provides a retention-driven recruitment platform focused on reducing student debt) Raises $20M Series B Round from Crosslink Capital, Digitalis Ventures #EdTech #Healthcare #HRTech #Recruitment #SaaS

Conntour (An AI video intelligence platform enabling natural language search of video feeds) Raises $7M Seed Round from General Catalyst, SVAngel, Y Combinator #Security #VideoAnalytics #AI #ComputerVision #DeepLearning

CurrentClient (A communication platform for financial advisors, offering compliant phone and messaging) Raises $1.25M Seed Round #B2B #Communication #Compliance #Fintech #SaaS

Dash0 (Provides an agentic observability platform built on OpenTelemetry for engineering teams) Raises $110M Series B Round from Accel Partners, July Fund, DTCP, Balderton Capital at $1B Valuation #Cloud #AI #SaaS #Observability #DevOps

Dimer Health (AI-driven platform improving post-discharge care and reducing hospital readmissions) Raises $13.5M Series A Round from Team8 #AI #DigitalHealth #Healthcare #HealthTech #SaaS

Doss (AI-powered operations platform for ERP-integrated workflows) Raises $55M Series B Round from General Catalyst, Greyhound Capital, Madrona Venture Group #ERP #Automation #AI #SupplyChain #SaaS

eMed Digital Healthcare (A digital healthcare company offering GLP-1 weight management, test-to-treat, and AI solutions) Raises $200M Series A Round at $2B Valuation #DigitalHealth #AI #Wellness #Telemedicine #Healthcare

Endogenex (Develops a minimally invasive procedure targeting cellular pathology in the duodenum to treat metabolic diseases) Raises $50M Series C Round #MedicalDevice #Biotech #Diabetes #Healthcare #Innovation

Epic Microsystems (Develops power delivery systems for artificial intelligence infrastructure) Raises $21M Series A Round from Intel Capital #Semiconductors #AI #Datacenters #Hardware #Power

Flourish Care (A maternal healthcare platform improving outcomes and reducing costs with doula networks) Raises $5.7M Seed Round from Collide Capital, Create Health Ventures, Slater Technology Fund, Capita3, Zeal Capital Partners, Symphonic VC #Healthcare #DigitalHealth #Wellness #SaaS #Maternity

Glimpse (Uses AI to automate dispute resolution between brands and retailers, recovering revenue lost to invalid deductions) Raises $35M Series A Round from Y Combinator, a16z, 8VC #Fintech #RetailTech #SaaS #AI #Automation

Granola (AI-powered note-taking app for transcribing and enhancing business discussions) Raises $125M Series C Round from Lightspeed Venture Partners, Kleiner Perkins, Spark Capital, Index Ventures at $1.5B Valuation #Productivity #NoteTaking #Collaboration #AI #SaaS

Polymarket. (A platform for prediction markets, enabling users to trade on the outcome of future events) Raises $600M #Web3 #Blockchain #Fintech #PredictionMarkets #Trading

Funding rounds in United Kingdom

6 funding rounds, total raised $205M

Allday Goods (Crafts colourful, chef-quality kitchen knives from recycled plastic) Raises $1.03M #Recycling #Sustainability #ConsumerGoods #Design #Kitchenware

bioniq (Provides personalized vitamin recommendations based on blood analysis) Raises $150M #BioTech #AI #Wellness #PersonalizedNutrition #HealthTech

Epoch Biodesign (Develops enzymatic recycling technology for nylon 6,6, enabling circularity in materials) Raises $12M from KOMPAS, Leitmotif #Biotech #Chemicals #Materials #Recycling #Sustainability

Eunice AI (Builds due diligence infrastructure for regulated markets using AI) Raises $8M Seed Round from Openspace Ventures, Moonfire, Speedinvest #FinTech #DueDiligence #AI #SaaS #Regtech

Origin (AI-powered platform for enterprise benefits intelligence, optimizing global employee benefits spending) Raises $30M from Acadian Ventures #Benefits #Fintech #HRTech #SaaS #AI

Stateful Robotics (Develops embodied AI for robots, enabling long-term intelligence and adaptation) Raises $4.8M Pre-Seed Round from Amadeus Capital Partners, Oxford Science Enterprises #Automation #Logistics #Robotics #Software #AI

Funding rounds in India

17 funding rounds, total raised $335M

Bellatrix Aerospace (Develops advanced electric & chemical propulsion systems for satellites of all classes) Raises $20M Series A Round from 35 North Ventures #Aerospace #Engineering #Manufacturing #Propulsion #Spacetech

CanvaLoop Fibre (Transforms agricultural waste into textile-grade fibres using proprietary technology) Raises $1.5M #Manufacturing #Biomaterials #AgTech #Textiles #Sustainability

Cashify (An omnichannel retailer of used consumer electronics, offering buyback and resale services) Raises $208.6K IPO Round #E-commerce #ConsumerElectronics #UsedGoods #Retail #Omnichannel

cure.fit (cult.fit) (Provides fitness-related services, both online and offline, including workouts and retail) Raises $47M from Temasek Holdings #Fitness #Health #Retail #Technology #Wellness

Digit Insurance (An insurtech company providing insurance solutions) Raises $44.55M #Technology #Digital #FinTech #Insurance #Insurtech

Elmed Life Sciences Private Limited (Develops probiotic & biological solutions for animal, aquaculture, agriculture, & human health) Raises $25M Series A Round from NABVENTURES, Susquehanna International Group, A91 Partners #B2B #Agriculture #Probiotics #Healthcare #Biotech

Euler Motors (Builds electric three- and four-wheeler cargo vehicles for last-mile logistics) Raises $77M Series E Round from Lightrock #CommercialVehicles #Automotive #Manufacturing #Logistics #EV

HFCL Limited (Designs, manufactures, and supplies telecommunications equipment and optical fiber cables) Raises $182K #Manufacturing #Defense #Telecom #OpticalFiber #Networking

Kidbea, India's Best Bamboo Plant based Kids Wear Brand (A sustainable kidswear brand focused on comfortable and eco-friendly clothing) Raises $3.48M Series A Round #Sustainable #E-commerce #Fashion #Kidswear #Retail

Metafin (Provides financing for solar systems to households and rural MSMEs in India) Raises $10M Debt Round #Solar #Fintech #ImpactInvesting #India #RenewableEnergy

Novelty Wealth (AI-powered wealth management platform for Indian investors offering unbiased financial guidance) Raises $1.4M Seed Round #AI #Finance #Fintech #Investment #Wealthtech

Pristine RLHF & SFT data (Builds high-accuracy AI systems for enterprises and frontier model labs) Raises $25M Series A Round from NABVENTURES, Susquehanna International Group, A91 Partners #DataScience #Automation #AI #MachineLearning #Enterprise

Proxgy (Provides IoT solutions, connecting the physical and digital worlds) Raises $1.5M #DeepTech #Connectivity #Technology #Solutions #IoT

Rocketlane (A B2B SaaS platform for client project delivery, specializing in professional services automation) Raises $60M Series C Round from Insight Partners #Automation #AI #SaaS #ProfessionalServices #B2B

SEDEMAC Mechatronics (Develops and manufactures automotive components, specializing in sensors and safety systems) Raises $776.5K #Engineering #Automotive #Technology #Sensors #Manufacturing

Stable Money (Offers fixed deposits and corporate bonds via a licensed online platform) Raises $15M from Peak XV Partners #Wealthtech #Bonds #Finance #FinTech #Investment

Uncia Technologies Private Limited (Provides AI-led lending software for banks and NBFCs) Raises $3M #Fintech #Lending #SaaS #AI #Cloud

Funding rounds in Switzerland

6 funding rounds, total raised $282M

Funding rounds in Canada

4 funding rounds, total raised $593M

Funding rounds in Sweden

6 funding rounds, total raised $62M

Funding rounds in Italy

3 funding rounds, total raised $82M

Funding rounds in Germany

3 funding rounds, total raised $66M

Follow new funding rounds every day on Twitter and Telegram

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